What it is:
Focused, hands-on classroom instruction on the process, tools and organization required to be successful when selling and servicing online consumers. Students will learn "best practice" processes and procedures utilized by successful dealers in maximizing profit and customer satisfaction.

What we do:
The GS Marketing eProcess training department has vast experience in retail automotive sales, dealership process, and Internet sales and management. We’ve worked for individual dealers, large dealer groups, OEM’s, national automotive website providers and Internet lead providers. Our training curriculum leads the industry in providing relevant, effective and interesting subject matter and real world examples that assist dealership and TMS regional personnel.

• Comprehensive eBusiness process and tools training.
• Staffing and organization.
• Web marketing and advertising.
• Search engine marketing and optimization.
• Classes conducted with computers for hands-on training.
• Basic and advanced sales eProcess.
• Service and parts eProcess.

• Facilitation training for regional staff to evaluate and assist dealers.

Classes and Audience

Class Name	Length	Audience
Basic Dealership eProcess*	7 hours	Internet Sales, Internet Manager, Sales Manager   General Sales Managers, GM
Advanced Dealership eProcess*	7 hours	Internet Manager, Sales Manager   General Sales Managers, GM, Dealer
Service & Parts eProcess*	3.5 hours	ASM, Service Manager, Parts Manager, Parts Sales, Cashier
Management eProcess	3.5 hours	Dealer, GM, GSM
Regional eProcess	3.5 hours	TMS Regional and Field staff
Custom training on request	TBD	Based on course objectives.

*Certified by University of Toyota

Call or email for quote – 866-428-9104, gsmemarketing@gsmarketing.com

Visit our blog for owners of our GS Marketing websites and students of our Best Practices classes and workshops!